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FAQ

FAQ's

Frequently Asked Questions

Browse through our most common questions regarding our orders, refunds, and bespoke orders.

At Ayzari Art, quality is what is most important to us so we do our best to ensure each piece is given its full attention. For this reason, it can take between to 8-12 weeks for your bespoke order to be processed and reviewed. We will contact you prior to beginning your artwork.
As each piece varies in size and intricacy, completion time will differ for each individual order.

All prints and readily available paintings in “Available Paintings” will be despatched within 2 weeks and should be delivered within 3 weeks.

Once your painting has been completed, varnished, wrapped and packaged for you it will then be collected by a courier. The delivery times will depend on the service you choose. Next day delivery options are available alongside standard delivery (3-7working days).

Yes we do! We love that our collectors are from all over the world and are so excited to see Ayzari Art being displayed in homes across the globe. Shipping costs vary depending on the region you wish to have your artwork delivered to. Please contact us prior to placing your order and a quote will be given to you based on your location.
Yes of course! Our aim is to deliver bespoke, original artwork to suit your home. Get in touch via the contact form and I will personally be in touch with you to discuss your bespoke artwork.
Yes of course! Get in touch via the contact form, and I will personally be in touch with you to discuss any further details. If you’d like to send me samples or swatches of your furnishings, carpet, and wall colour, we can arrange this too. You can send me photos of your space or home and I can help you decide on what design and colours would work best for your interior.
Living in a fast paced world, with constant improvements and trends changing so rapidly, I completely understand why you may have changed your mind on your design. If you change your mind before your artwork process has begun, please get in touch and I’ll happily adjust any changes to your order. However, as everything is bespoke and created especially for you, I am unable to change your design or colour scheme after you have received confirmation stating the process of your artwork has begun.
Yes of course – If you’d like to receive updates ensure you have left a contact number or email address where I can send you any progress photos closer to completion of your artwork.
Unfortunately, as all artwork is bespoke and handmade especially for you, I am unable to offer any refunds. Please ensure you have thoroughly understood the timeframe and all the details regarding your painting before placing your order. Please ensure you provide all relevant information when placing your order and I will do my best to ensure I meet your standards. I will always check that you are happy with your painting before sending it out to you, and if there are any minor adjustments you’d like to be made to your painting I will happily do this for you.
Never hang your painting outside or in areas of high humidity. To tighten your canvas, you can use the wooden wedges provided or spray and even, fine mist of distilled water on the back of the canvas. Once dry, your canvas will reoccupy its original shape. Our paintings are all varnished to protect your artwork from UV rays, yellowing and dust.